Sonam Choden Bhutia

Highly Organized Professional with Expertise in Administration, Coordination, and Customer Service

Abu Dhabi, UAE.

About

Highly organized and detail-oriented professional with a Master's degree in Geology and over four years of experience in administrative support, records management, and public communication within government and retail environments. Proven ability to streamline operations, enhance customer satisfaction, and drive marketing initiatives. Seeking an administrative, office support, coordination, customer service, or operations role to leverage strong organizational, communication, and problem-solving skills for business growth and operational excellence.

Work

Urban Oak

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Marketing Coordinator / Customer Service / Content Creation

Abu Dhabi, , UAE

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Summary

Manages customer interactions, coordinates marketing efforts, and creates promotional content to support daily operations and sales growth.

Highlights

Effectively manage a high volume of customer inquiries, product information requests, and service issues, ensuring professional and timely resolution.

Coordinate diverse marketing activities and contribute to promotional content creation, enhancing brand visibility and engagement across platforms.

Streamline order processing, customer feedback collection, and follow-up procedures, improving operational efficiency and customer satisfaction.

Maintain meticulous records and ensure smooth service delivery by collaborating closely with internal teams to optimize daily operations and service standards.

Contribute directly to sales growth by leveraging effective communication and comprehensive product knowledge to engage customers and drive conversions.

Mines and Geology Department, Government of Sikkim

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Scientific Assistant

Gangtok, Sikkim, India

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Summary

Supported geological surveys, managed technical documentation, and coordinated departmental activities to ensure efficient field operations and project execution.

Highlights

Assisted in conducting multiple geological surveys, field inspections, and comprehensive data collection activities, contributing to critical research initiatives.

Prepared and maintained accurate technical reports and documentation for geological studies, ensuring data integrity and compliance with departmental standards.

Coordinated seamlessly with various internal departments to optimize field operations and administrative workflow, enhancing overall project efficiency.

Managed public queries and provided essential support for record management, improving accessibility and organization of vital geological data.

Supported key project planning and reporting activities for geological studies, contributing to timely completion and accurate dissemination of findings.

Education

Sikkim University

Gangtok, Sikkim, India
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Master of Science Geology Grade:

Sikkim University

Gangtok, Sikkim, India
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Bachelor of Science Geology Grade:

Languages

English

Hindi

Skills

Administrative Support and Coordination

Administrative Support, Coordination, Office Administration, Records Management, Documentation, Data Handling.

Customer Service and Communication

Customer Service, Public Communication, Client Relations, Inquiry Management, Feedback Management.

Marketing Coordination and Content Support

Marketing Coordination, Content Creation, Promotional Activities, Brand Visibility.

Software and Productivity Tools

MS Office, Email Management, Data Entry, Report Preparation.

Problem Solving and Time Management

Problem Solving, Time Management, Organizational Skills, Detail-Oriented, Operational Efficiency.